“A strong woman knows she has strength enough for the journey, but a woman of strength knows it is in the journey where she will become strong”
Myself Sonia Mital from India. I am success driven, hospitality professional. Currently associated with PVR - INOX – Leading Multiplex Chain in India. As Assistant Vice President - Housekeeping demonstrating outstanding turnaround in housekeeping operations, renovations & setting up new cinemas from the project stage. Excellent relationship-builder and decisive leader, who overcomes seemingly insurmountable challenges, driving superior level of performance in business expansion and achieving bottom-line growth. A Cross-cultural leader with persuasive management style and a proven record of building and retaining high performance teams. I have International experience working in the Middle East & in India, with vast exposure in brand standards.
Also I am the Founder & Chairperson for I- Professional Housekeepers’ Association & Gen –X Housekeepers’ by I-PHA, India & being a core member of the Asian Housekeepers’ Association (AHA).
What do you like about this industry?
What I absolutely love about the hospitality industry is that its a people-oriented industry, it gives you an opportunity to travel, meet a lot of people, work around people and most important that the industry shapes your personality of being a people’s person. I feel hospitality industry also gives you an opportunity to be creative. We are creating a product — be it food, drink or an experience. And there's always scope to dream up new ways of making it more enjoyable for the guests.
Why are you interested in being an ambassador?
Women in cleaning is a great platform to be a part of & I am extremely excited. I have been connected with the hospitality industry for a while now as a professional in India & in the Middle East. Also being the Founder & Chairperson for I- Professional Housekeepers’ Association & Gen –X Housekeepers’ by I-PHA, India & being a core member of the Asian Housekeepers’ Association (AHA), will give me more opportunity to take this forum to a new level. The housekeeping fraternity in India connects & relates with me and hence being an ambassador, more likely the Housekeepers will actively participate in all the forum.
As a brand ambassador I am authentic & passionate about my work. After having established expertise in the cleaning industry I can provide my technical expertise & a human aspect to the profile. My endeavour definitely will be an added value as an ambassador not restricting to cleaning but touch other aspects like sustainability, new & improvised cleaning processes.
What motivates you to succeed as an ambassador?
As an ambassador giving my expertise & provide honest opinions based on my experience, influence my peers from India be active in the Housekeeping forums thereby strengthening the organization. As a quality leader I can use this guide to develop a unique ambassador program for the women in the cleaning industry.
What do you consider your biggest strength?
I’m a very good writer & very communicative and I really get along with people. I have a good social media presence too. Besides, at the management level have been good at my leadership, organization, communication skills, teamwork, detail-oriented & diplomatic professional.
Would you like to share anything else?
I have all the skills and expertise and I'm confident that I can make an immediate impact as an Ambassador from India. It's not just my background in leading successful hotels & retail industry but also my passion for the industry that drives me to succeed in the roles I take over.